View Our Website View All Jobs

RMA Associate

About Raycon 

Raycon is here to shake the consumer electronics industry to its core by proving that premium audio doesn’t have to price people out. We’re here to defy the industry by tailoring our tech to the people– giving them booming audio and luxurious comfort. By listening to our customers we’ve become one of the fastest-growing D2C brands out there (we’ve hit 1 million customers and on track to hit 2 million soon!). And best of all, we’re nowhere near done.

Our products have been co-signed by celebrities like P. Diddy, Justin Bieber, Migos, Snoop Dogg just to name a few. We’ve also gotten shout outs from Forbes, CNN, Mashable, Cheddar and Billboard.

We’re blowing up right now and that’s where you come in. We need people ready to hit the ground running, because Raycon is going places. Ready for the ride? Learn more at

About the Role 

Raycon is looking for an Associate to help with daily reverse logistics and customer service related operations tasks. This role is for someone driven and self-motivated who excels at being part of a team.

This is an entry level opportunity to gain hands-on professional experience under the supervision of the Warehouse Manager and the Raycon team. Your responsibilities will include but not limited to customer service, handling returns, and fulfillment.

What You’ll Do 

  • Responsible for customer service 
  • Handling returns and fulfillment 
  • Ad hoc projects as needed 

Qualifications & Skills

  • Flexible Schedule
  • Competent in MS Excel and Google Docs
  • Excellent communication skills
  • Strong sense of urgency, with the ability to find solutions quickly
  • Ability to occasionally lift heavy items (~20 - 50 pounds)

Our Mission 

We’re here to democratize technology and enable inspirational audio experiences for everyone around the world. We’ll do so by designing accessible products that are thoughtfully designed, affordable, and born of genuine consumer needs.

Growth Potential: Work in a $800B+ market and growing 

  • The consumer electronics industry is massive, global, and growing!
  • More specifically, the wireless audio industry will soon grow to a $100B+ market with fast growth as new technology is introduced
  • 70%+ of smartphone users are still using wired earphones today
  • Raycon has hit 1m customers and on track this year to hit 2m customers
Read More

Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file