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International Operations Manager

About Raycon

Raycon is one of the fastest-growing D2C brands, dedicated to shaking up the consumer electronics industry. Co-founded by entertainer/entrepreneur Ray J, we’re inspired by the go-getters, the early risers, the performers and one-more-milers of the world. That’s why we’re dedicated to creating high-quality wireless audio products that fit the wants and needs of all kinds of doers out there, without the mark-up or false hype. 

Our products have been featured with high profile celebrities such as P. Diddy, Justin Bieber, Snoop Dogg, Cardi B, Ne-Yo, Migos, Cara DeLevingne and many more. We’ve also been featured in and garnered press from media outlets such as Forbes, CNN, Mashable, Cheddar, and Billboard. 

We have experienced rapid growth over the past year and are looking for fellow self-starters and go-getters to join our team.  Learn more about us at rayconglobal.com

About the Role

We’re excited to bring on an International Operations Manager to join Raycon and lead the integration, set up, and day-to-day operations with our international 3PL’s.

What You’ll Do

  • Own the 3PL order operation and ensure orders are transmitting properly and on time
  • Lead 3PL onboarding, rate negotiations, SLA tracking, and act as main POC
  • Responsible for 3PL cost savings impacting bottom line
  • Systems management and Order reconciliations related to any outbound orders ( properly transmitted, no errors, troubleshooting flows, month end close)
  • Help onboard and implement new softwares and systems related to orders, e-comm customer experience, and reverse logistics
  • Support growth in different sales channels (B2B/wholesale/Retail) and assist with go to market strategy/implementations for new regions (Asia/UK/EU)
  • Partner with cross functional teams to ensure we are able to support different sales/marketing campaigns and other company wide projects 

 

Who You Are

  • Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred
  • 2-5+ years of Operations experience (Consumer electronics/startup industry is a plus)
  • Experience with Google Suite tools and Microsoft Office (Excel, Word, etc.), Shopify, and NetSuite (preferred)
  • You’re like us! You’re a self-starter, a go-getter, and get-it-doner. You thrive in fast-paced environments and like getting your hands dirty. 
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